Safe Gaming

62bajee Responsible Gaming — Play Happy, Stay in Control

Playing at 62bajee is about more than hoping to win — it is a blend of entertainment, excitement, and responsibility. We want you to always stay in control, so gaming never becomes a burden. Your well-being and peace of mind are always our top priority.

18+ Only
Self-Limit Tools Available
24/7 Support
Addiction Prevention Support

⚠️ Warning: Gambling and betting can be addictive. Always set a budget before you play and know your limits. This platform is strictly prohibited for anyone under 18.

What Is Responsible Gaming and Why It Matters

Responsible Gaming means betting or playing in a way where you consciously manage your time, money, and emotions. 62bajee believes gaming should be purely for entertainment — not as a source of income or an escape from stress.

Many people in Bangladesh enjoy online gaming and Sports Betting as a form of entertainment. But sometimes the line gets crossed — what starts as fun can quietly become a compulsion. That is not a sign of weakness; it can happen to anyone. That is why 62bajee wants to help you build healthy habits from the very start.

Our responsible gaming program includes personal limit-setting tools, a guide to recognizing addiction signs, a self-exclusion option, and 24/7 support. We're more than just a gaming platform — we're here for you.

At 62bajee, every user's wellbeing matters more to us than our business success. Our responsible gaming principles aren't just words on paper — they are the foundation of everything we do on this platform.

Are your gaming habits healthy?

Take a moment to consider the questions below. If more than three apply to you, please reach out to our support team.

Do you find yourself betting more after a loss to try to win it back?

Have you lied to family or friends about how much you spend on betting?

Do you feel restless or irritable when you are not playing, or find it hard to focus?

Have you ever bet with money meant for daily expenses?

Have you tried to stop playing but could not?

You may need support. Contact us or activate Self-Exclusion.


6 Golden Rules for Safe Gaming

Keep these guidelines in mind at all times to ensure responsible gaming on 62bajee.

Set a Budget

Decide how much you're willing to spend before you start playing, and stick to that limit — whether you're winning or losing. Your budget should only ever be money you can afford to lose without it affecting your everyday life.

Stick to your time limits

Avoid playing for hours on end. Decide in advance how long you will play each day or week. Use 62bajee's Time Limit feature to automatically enforce those boundaries for yourself.

Treat it as entertainment

Betting and casino games are never a guaranteed source of income. Think of them as entertainment — like going to the cinema or watching a sport — where you spend a little money in exchange for enjoyment.

Don't Chase Your Losses

Betting more out of anger or frustration after a loss is extremely dangerous. This behavior is known as "chasing losses" — it's one of the earliest and most harmful signs of addiction. If you lose, stop. Take a breath and revisit it with a clear head the next day.

Take a Break

Take a few days off from gaming every now and then. Spend time with family, go out, enjoy other hobbies. There is a lot more to life than gaming.

Talk to someone you trust

If you feel like you're losing control of your gambling, talk openly with a family member or a trusted friend. Keeping it to yourself only makes things worse. Asking for help is a sign of strength, not weakness.


62bajee's Responsible Gaming Tools

Our platform offers a range of practical tools to help you maintain healthy gaming habits.

1

Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once set, it takes effect immediately.

  • Set Daily Limit
  • Set Weekly Limit
  • Set Monthly Limit
  • A 7-day wait is required to increase your limit
2

Session Time Limit

Set a maximum time limit for how long you play in one sitting. Once the time is up, you'll receive an automatic alert or your session will end.

  • 30 minutes to 8 hours
  • Automatic Break Reminders
  • Session summary available at the end of each session
  • Can be changed at any time
3

Loss Limit

Decide in advance how much you are willing to lose in a given period before you stop playing. It is the most powerful tool you have to protect your budget.

  • Daily/Weekly/Monthly Loss Limit
  • Automatic lockout when limit is reached
  • SMS/Email Notifications
  • Access to history and statistics
4

Cooling-Off Period

If you need a short break, use the Cooling Off option to temporarily suspend your account for anywhere from 24 hours to 6 weeks.

  • Break of 1 day to 6 weeks
  • Promotions will be paused during the break period
  • Activates automatically when the time is up
  • Activate via Support
5

Self-Exclusion

If you feel your gaming is getting out of control, you can use self-exclusion to lock your account for an extended period.

  • 6 months to 5 years
  • Permanent exclusion is also available
  • No new accounts can be opened during an exclusion period
  • Email support@62bajee.com to activate
6

Reality Check

Automatic pop-up notifications will appear at regular intervals, showing how long you have been playing and how much you have won or lost.

  • Set between 30 minutes and 4 hours
  • Shows a summary of wins and losses
  • Decide whether to keep playing or stop
  • Can be activated from Account Settings

Recognize the signs of addiction

At 62bajee, we believe awareness is your greatest protection. If you notice any of the signs below, take them seriously and seek help if needed.

1

Loss of control over finances: Spending beyond your budget, borrowing money to bet, or dipping into household funds are serious warning signs.

2

Strain on relationships: Arguing with family or friends, lying, or becoming distant because of betting.

3

Neglecting work or studies: So consumed by gaming that you are unable to focus at work or on your studies.

4

Discomfort when unable to play: Feeling irritable, anxious, or low when you cannot game — this is a sign of psychological dependence.

5

Repeatedly failing to stop: Telling yourself "this is the last time" but continuing to play and being unable to keep that promise.

6

Impact on sleep and health: Gaming-related sleep disruption, irregular eating and sleeping patterns, or physical health issues.

Guide for Parents

If someone in your family is spending excessive time on online gaming or betting, the following steps may help.

Be open about it: Speak with empathy rather than anger or blame. Try to understand what's drawing them to gaming so strongly.

Use parental controls: Enable screen time limits or app blocking on your device. Contact 62bajee and we'll provide support to your family.

Encourage alternative activities: Encourage them to get involved in sports, creative activities, or socialising. Boredom is often a key driver of gaming addiction.

Seek professional help: If needed, seek help from a psychologist or counselor. Addiction is treatable — there is no shame in it.

Contact 62bajee: Email us at support@62bajee.com and we'll help place the necessary restrictions on the account in question.


Where to get help

You're not alone. 62bajee and various support organisations are always here for you.

62bajee Live Support

Our support team is available 24/7. Reach us via live chat or email — help is available in Bangla.

Email Support

Email us at support@62bajee.com. For self-exclusion, limit changes, or any other assistance, you can typically expect a response within 30 minutes.

Family & Friends

Talk to the people closest to you. Their support and care can make the road to recovery a lot easier.

Professional Advice

Don't hesitate to reach out to a mental health professional or counsellor. Addiction is a treatable condition, and recovery is possible with the right support.


62bajee's Responsible Gaming Commitment

See exactly what we do and do not do — with full transparency.

Subject What 62bajee Does Status
Age Verification Age verification (18+) is mandatory during registration and the KYC process ✓ We do
Deposit Limit Users can set their own daily/weekly/monthly limits ✓ Available
Self-Exclusion Accounts can be closed from 6 months up to permanently ✓ Available
Advertising to Minors 18+ targeted advertising only — minors are never targeted in any marketing ✗ We don't
Reality Check Notifications Automatic win/loss summaries are shown at regular intervals ✓ Available
Session Time Limit Users can set their own session time limits for continuous play ✓ Available
Spreading myths about addiction 62bajee never promotes gaming as "easy money" or "risk-free" ✗ We don't
Loss Chasing Urge No push notifications or incentives are sent to encourage betting after a loss ✗ We don't
Support Assistance All Responsible Gaming requests are handled on a priority basis ✓ We do

Frequently Asked Questions — Responsible Gaming

Yes. When you activate self-exclusion, you will be given the opportunity to withdraw any remaining balance. Our support team will guide you through the process before it takes effect. During the exclusion period, all new deposits and bets will be completely blocked.

Lowering your limit takes effect immediately. However, increasing it requires a 7-day cooling-off period — this protects you from raising your budget impulsively and risking greater losses.

Email support@62bajee.com with details about the person concerned. We can apply restrictions to an account based on a third-party request, though privacy rules may limit what information we can share. We also strongly recommend seeking help from a professional counselor.

Yes, once the Cooling Off period ends, your account reactivates automatically. However, for Self-Exclusion, the account cannot be reactivated before the set period expires — even if the user requests it.

Completely free. All of 62bajee's responsible gaming features — deposit limits, session time limits, loss limits, reality checks, and self-exclusion — are available at no cost. There are no extra charges for using any of them.

62bajee follows a strict age verification process. If KYC verification reveals that a user is under 18, the account will be closed immediately, any deposited funds will be returned, and no winnings will be paid out.

Play Safe, Play Happy

All of 62bajee's Responsible Gaming tools are right at your fingertips. Set your limits, stick to your budget, and enjoy the game. Create your account today and start a safer gaming experience.

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