62bajee Privacy Policy — Your Information Is Completely Safe

62bajee is a trusted online Sports Betting and gaming platform in Bangladesh. We believe your personal information belongs to you alone — and we treat it as a sacred trust. This Privacy Policy explains what data we collect, why we collect it, and how we keep it safe.

By using the 62bajee website or mobile app, you are considered to have accepted this privacy policy. Please read it carefully before creating an account.

This policy may be revised from time to time. The date of the most recent update will always be shown at the top of this page. If you have any questions, feel free to contact our support team directly.

62bajee only collects data that is necessary to run our services properly. We do not ask for anything beyond what is needed. The types of data we collect are outlined below:

62bajee uses collected data solely for its intended purposes. Our goal is to make your experience more personalized and secure. The main purposes for which we use your data are outlined below:

• To create, manage, and verify your account.
• To process deposits, withdrawals, and betting transactions.
• To prevent fraud and unauthorized access.
• To provide customer service and support.
• To send bonuses, promotions, and personalized offers.
• Analytics to improve platform performance.
• To meet legal obligations and maintain compliance with regulatory authorities.
• To monitor usage patterns and ensure responsible gaming.

All 62bajee data is stored on internationally certified secure servers. Our data centers are ISO 27001 certified and monitored around the clock.

• Data for active accounts is retained for as long as the account remains open.
• In compliance with AML regulations, transaction records are retained for up to 5 years after an account is closed.
• KYC documents may be retained for up to 7 years in accordance with regulatory requirements.
• Cookies and session data are generally cleared within 30–90 days.
• Once the retention period expires, data is securely deleted or anonymized.

62bajee does not sell or rent your personal data to any third party. However, in certain limited circumstances, specific information may need to be shared:

• Payment processor: Payment gateways such as bKash, Nagad, and Rocket receive only the information needed to process transactions.
• Law Enforcement: Limited data may be disclosed in response to a court order or valid legal request.
• KYC verification service: Information may be shared with accredited verification agencies to confirm your identity.
• Technology partners: Technology partners that help operate the platform receive only limited data under strict confidentiality agreements.

62bajee uses cookies on its website. Cookies are small data files stored in your browser that help improve your browsing experience.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may prevent certain features from working properly.

62bajee believes every user should have full control over their own data. The following rights are yours and can be exercised at any time:

• Right to access your data: To find out what data we hold on you, submit a request to our support team.
• Right to data correction: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: After your account is closed, you may request deletion of any data that falls outside the legally required retention period.
• Right to Restrict Processing: You may request that your data not be used for specific purposes.
• Right to opt out: You can opt out of marketing communications at any time.
• Right to Lodge a Complaint: If you are not satisfied with how your data is being used, you may raise a complaint with us directly.

62bajee strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect or process personal information from minors.

• Age verification is mandatory at the time of registration.
• Proof of age is required as part of the KYC process.
• Any account found to belong to a minor is closed immediately.
• All collected data is permanently deleted.

62bajee uses industry-leading technology to keep your data secure. Our security framework is multi-layered and regularly audited by independent third parties.

• AES-256 Encryption: All stored data is protected with military-grade encryption.
• SSL/TLS protocol: All communications across the website and app are encrypted.
• Two-Factor Authentication (2FA): An added layer of security for your login.
• Firewall & DDoS Protection: Servers are protected against cyber attacks at all times.
• Regular security audits: An external team of specialists conducts regular vulnerability assessments.
• Staff Training: All staff receive regular training on data privacy.

If you have any questions, complaints, or data-related requests regarding this privacy policy, please get in touch with us. We are always ready to assist you.

• Email: support@62bajee.com — typically responds within 30 minutes.
• Live chat: Click the icon at the bottom right of the site — available 24/7.
• Complaint timeframe: Resolution within 7 business days of receiving a complaint.